Elevance Health dealt second ‘ghost network’ lawsuit

April 28, 2025

Lauren Berryman   

Elevance Health is facing a second lawsuit accusing it of maintaining inaccurate provider directories, also known as “ghost networks.”

The plaintiffs are three people covered under New York state employee health benefits who allege that Elevance Health division Carelon Behavioral Health misrepresented providers as in-network, causing them financial harm. The attorneys are seeking class-action status.

Legal experts expect “ghost network” lawsuits to spread. Health insurers have long faced criticism for faulty provider directories.

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